Serving citizens scorecards

PUBLIC ADMINISTRATION AND DEMOCRATIC GOVERNANCE: Governments Serving Citizens

Scorecards for Utilities and Regulators

Benchmarking is one of several regulatory tools to encourage continuous improvement of water utility operations and to evaluate utility performance. Regulators of water utilities can use benchmarking, in conjunction with incentive regulation, to reward efficient utilities that provide high quality service. However, benchmarking requires careful planning. This article, the fourth in a series abo...

Differential scorecards for binary and ordinal data

Generalized additive models are well-known as a powerful and palatable predictive modeling technique. Scorecards, the discretized version of generalized additive models, are a long-established method in the industry, due to its balance between simplicity and performance. Scorecards are easy to apply and easy to understand. Moreover, in spite of their simplicity, scorecards can model nonlinear r...

TensorFlow-Serving: Flexible, High-Performance ML Serving

We describe TensorFlow-Serving, a system to serve machine learning models inside Google which is also available in the cloud and via open-source. It is extremely flexible in terms of the types of ML platforms it supports, and ways to integrate with systems that convey new models and updated versions from training to serving. At the same time, the core code paths around model lookup and inferenc...

Project Selection Directed By Intellectual Capital Scorecards

Management of intellectual capital is an important issue in knowledge intensive organizations. Part of this is the composition of the optimal project portfolio the organization will carry out in the future. Standard methods that guide this process mostly focus on project selection on the basis of expected returns. However, in many cases other strategic factors should be considered in their inte...